Pioneering Ethical Procurement

#1 Driving best practice and legal compliance

• All our management services with contracting authority hosts are fully compliant with the Public Contracts Regulations (PCR).
• The frameworks we manage on behalf of our hosts are compliant with PCR.
• We champion the principles of the Construction Playbook and "Constructing the Gold Standard".
• We are ISO accredited (9001, 27001) and all of our software platforms are G-Cloud approved.
• Every framework is supported by an MCIPS, NEC PMA and RIBA qualified team.

#2 Fair, open and transparent business practices

• We operate a ‘no hidden costs’ guarantee.
• Our pricing is open and transparent and agreed at the outset of the framework and when procurements are "called off".
• We don’t charge early engagement fees – fees only apply when project delivery starts.
• We believe in sustainable procurement and are proud members of the Good Business Charter.
• We’re working toward being a Certified BCorp corporation.
• We never mandate the use of paid-for 3^rd party tools or services.
• Our KPIs are structured for the benefit of clients and suppliers - not for the benefit of us.

#3 Delivering value for money

• The fees for using the frameworks we manage are proportionate, fair and are consistently market tested and benchmarked against competitors.
• Every framework we manage undergoes a thorough market engagement and independent evaluation prior to the ITT. 
• Every framework we manage is thoroughly evaluated independently to ensure value is delivered for all users.
• Every framework’s pricing and total cost lead the market in accessibility and affordability.
• We leverage private-sector expertise to drive public sector value.

#4 Being people-first in our approach

• We’re a leader in inclusivity and diversity in the sector.
• We care about mental health in the construction sector and have established the Pagabo Foundation and Feelgood Games to raise awareness and funds.
• We offer our clients and suppliers free use of Moodbeam – a mental wellbeing surveying tool.
• We promote careers not jobs within a progressive, people-first working culture.
• We take the work-life balance of our people seriously.

#5 Helping build strong communities

• The frameworks we manage actively support and promote SMEs.
• We’ve invested over £2m in communities already through our direct social value contribution and will continue to do so.
• We help clients and suppliers embed social value in their projects by offering them free use of Loop – a market-leading social value measurement platform.

Meet our framework hosts

#6 Leading on technology and innovation

• We’re pioneering a ‘digital-first’ approach to frameworks with our G-Cloud accredited MyPagabo platform.
• We actively invest in sector R&D through our "The Future of Construction" initiative.
• We’re leading on the ‘black box’ for construction initiative to promote data-driven decision making
• We’ve invested in an ecosystem of added value G-Cloud accredited software solution – free to use for all clients and suppliers.