Pagabo Logo

Borras reach completion on 'Next Generation’ Health Centre in East London

Date: 25/10/2021

Categories: Case Studies

Goodman’s Fields, a new-build health and wellbeing centre in East London, designed by AECOM and delivered by Borras Construction, has officially opened, providing a ‘next generation’ primary care facility.


Pagabo Procured

Borras Construction were compliantly appointed to the scheme through our Medium Works Framework. Acting on behalf of NHS North East London Clinical Commissioning Group (CCG), NHS Property Services procured the works back in September 2020.



Increased capacity 

The new centre will deliver an extended range of primary care services to the patients of Tower Hamlets, providing extra capacity and flexibility to meet increasing demand, with an expected increase of 7,500 people in the current catchment area by 2033. It brings together two existing practices previously delivering patient care across four sites in Whitechapel and Shadwell.

AECOM were appointed to design the fit-out, delivering architectural, lead and principal design, and interior design services. Their architectural vision was to create a flexible zonal design that can adapt to changing service needs, with a focus on supporting the move towards preventative healthcare. Flexibility and adaptability were central to the design, enabling the facility to perform multiple functions as a GP surgery, a wellbeing and health centre, and a community centre.


Patient first facilities 

The health centre is on the ground floor of a new residential building within a mixed-use residential and leisure urban quarter. With limited natural light and access points, the reception and waiting areas are in the middle of the building, located around a central courtyard that provides natural light and views out to a landscaped garden.

On arrival patients are welcomed via a double-height space where self-check-in desks enable swift registration, before being guided to triage pods or to designated waiting areas. Wayfinding solutions include clear signage, accent lighting, and simple zoning. Bengali translations feature in the signage to address the high percentage of Bangladeshi patients.

Special emphasis has been given to natural and artificial light, the use of high-quality materials, and good acoustics throughout.



Jonathan Parker, National Framework Manager at Pagabo, said: "I'm delighted to see another important project reach completion following procurement through our Medium Works Framework. This project is another example of how our suite of construction frameworks continues to support the healthcare sector, not just in my region, but across the UK. Just by looking at the finished facilities at Goodman's Fields you can see the importance they've placed on ensuring the best care possible for their pateints. Everyone at Pagabo is proud to have played our part in the intial delivery phase and hope staff, pateints and vistors all benefit from the new facilities going forward."


Vee Sian, Procurement Category Specialist at NHS Property Services, said: "Our goal from the start of this project was to provide the extra capacity we needed to meet the increasing demand for care facilities in the area, while also creating a unique space that will ultimately better the experience of all who use it. Procurement through Pagabo’s Medium Works Framework enabled this by making it quick and easy to appoint Borras Construction to deliver the works. We opted to procure using a further competition process which offered us the competition we needed to ensure we got the best value for our spend. I’d certainly use Pagabo’s frameworks again on future projects."


Selina Douglas, managing director, NHS North East London Clinical Commissioning Group (CCG), said: “Goodman’s Fields is the fruition of many years of partnership working, planning, and investment, into providing the absolute best in healthcare for local people. Our ambition for north-east London is to provide the highest standards of care in high-quality facilities that provide a wide range of services at the heart of the communities we serve. We will continue to work with local partners as we drive up standards and address the health inequalities we face in Tower Hamlets and across north-east London.”


Find out more below:

Medium Works Framework

View More Case Studies